A lot of the agents we speak to have a dedicated Sales Progressor in their team, which is great! However, while there are a number of advantages, there are also some common pitfalls of having one person responsible for sales progression. Here’s how the conversation usually goes:
“I am responsible for the sales progression for the entire team. I’ve got a system that works which I’ve used for years so I don’t need mio.”
mio: “So, what happens if you’re unwell or go on holiday?”
“I just update my colleagues before I leave so they know what’s happening and can answer any questions from buyers and sellers”
mio: “Great – so when you’re away your colleagues have access to all your files so they can update buyers and sellers?”
“Well, it’s not that easy because some of it’s in my head and the rest is usually on paper”
mio “so they can’t provide very detailed or accurate updates and if you’re off unexpectedly and can’t do a handover before, they may not be able to provide any updates at all?”
“Well, yeah, I guess”
mio: “So if you’re away from the office for whatever reason, sales progression could just stop altogether”
“Yes, it might”
Getting a property to SSTC has little monetary value; to generate commission, agents need sales to complete. Without sales progression, deals don’t get done, so adopting a collaborative approach across a business is key.
mio’s sales progression platform provides a simple, collaborative process for progressing a sale. No more paper files or post-it notes or relying on your memory. With mio, everyone, not just the dedicated Sales Progressor knows what’s happening, and what needs to be done next.
- Everyone in a branch can see the status of every sale, which means all team members can update buyers and sellers
- Branch Managers can see a clear overview of the status of every sale for more accurate pipeline forecasting.
- You can get a new user set up and trained using mio in under a day, which means if your Sales Progressor is off work unexpectedly, we can get another member of your team set up really quickly.
We know it’s not always easy to adopt new systems or processes, however, as Donnetta Holland, Sales Manager at Robinson Reade highlights, making the change to mio can really deliver:
“I became a mio advocate long before the lockdown, which has highlighted how beneficial the system is. Having previously operated a largely paper based sales progression process, I would not have been able to access the chain information and progress our sales as efficiently had I not been using mio, which would have made progression very difficult. It’s so simple and easy to set up an account and get started, whether you are in the office or working from home….and by the way, the technical support is exemplary!”