Jonathan Roberts from Kimmitt & Roberts shares how mio has helped staff stay organised and saved time on tedious tasks.
It has really helped our business grow
“mio is a great tool. We’ve been using it for one month now and it has really helped our business grow. Particularly, as an independent estate agent competing against other independents and bigger franchises, it has really given us that edge. mio has even become a part of our sales pitch; we choose to introduce mio to customers at free valuation stage and find that’s what helps us stand out most and sets us apart from the rest.
Recently, our office has been going through a few staff changes which has caused quite a bit of chaos. Nonetheless, mio has helped rebuild our strategy by helping uniform sales progression across the company. It does all the organising for you.”
It has helped the business become more efficient
“Even in this upheaval, mio has also helped the business become more efficient and saved us time on tedious tasks. Calls, for example, can be so time-consuming, and sometimes never-ending, but the mio Customer App Function has been a great solution for that.
The platform is very straightforward. Everyone in the office says how user-friendly and clear the platform is to use. They love the tool because it guides them and keeps them organised too!”
The customer feedback has been great
“Our customers love mio just as much and have said the instant messaging and update features on the app are super useful. The customer feedback has been great. I would definitely recommend mio.”
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