We caught up with Nick Harris from Quarters Residential to find out how mio has helped their agency improve transparency and client relations.
“I was first introduced to mio by the Federation of Independent Agents, one of mio’s partners. I thought it looked interesting and I’m pleased we did the trial as it’s proved helpful and the mio team have been incredibly supportive.
Historically, we’ve recorded sales progression milestones in our CRM system – the advantage which mio offers is the ability to invite clients to view the progress as new milestones are recorded, and for us to see the milestones which other mio agents have recorded when we’re working together on the same chain. It’s also visually attractive and easy to navigate.”
Clients are notified each time a new milestone is recorded and there is an in-app messaging system allowing clients to comment or raise questions without needing to change to another messaging platform.
It’s transparent, secure and easy to use and we plan to continue beyond the end of our trial period”.
Quarters Residential Estate Agents is based in Wokingham and operates in the prime Berkshire Property Market, offering expert consultation on sales and rentals. Quarters Residential was co-founded by Nick Harris and Teresa Ling in 2018.