Since first meeting the mio team at The Negotiator Awards back in November 2018 – and being presented with no less than 3 awards by our very own Product Director, Jon Horton – Helen Ogden, Managing Director at Haus Properties shares just how quickly the sales progression and communication tool changed her branch for the better.
“Typically, when adopting new technology in the office, we’d wait 4-8 weeks to see if a pattern formed and if anything changed, but mio made an instant difference as soon as we switched it on. I can’t comment enough on the positive impact it has already had on our sales progression performance.”
We’ve already found we’re completing on properties much faster
“mio has helped to cut so much time out of our sales progression by linking information with other estate agents and keeping everything in one place, as well as making it quicker and easier to check up on progress. We’ve already found we’re completing on properties faster. A member of my team even recently said: ‘If everyone used it, I genuinely think it would change the speed of completion in the UK.’
Before, our systems were quite lettings-orientated, and we relied heavily on pen and paper too. But mio is very user-friendly, the design is aesthetically pleasing and my team find it simple and straightforward – not one person in the office has anything bad to say.”
It’s helped new starters grow in confidence at a much faster rate
“It’s also helped new staff get up to speed, as they have a better understanding when it comes to answering queries. It’s very confidence building, as they are reassured that the next step is the right one, and we’re finding they are up and running a lot faster.”
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